Effective Date: 1 January 2025
This Privacy Policy outlines how Golden Star Casino collects, uses, stores, and protects personal information provided by users when accessing our services in Australia. By registering or using our platform, you acknowledge and consent to the practices described in this document.
We collect various types of information to provide and improve our services, ensure compliance with Australian gambling regulations, and maintain a secure gaming environment.
When you create an account at Goldenstar Casino, we collect the following personal details:
We automatically collect information about your interactions with Golden Star Casino Australia platform:
Our website uses cookies, web beacons, and similar technologies to enhance user experience, analyze traffic patterns, and remember preferences. You can manage cookie settings through your browser, though disabling certain cookies may affect functionality.
Personal data collected through Golden Star Casino is used exclusively for legitimate business purposes in accordance with Australian privacy laws.
We analyze usage patterns and transaction data to detect fraudulent activities, prevent money laundering, and protect both our platform and users from unauthorized access or suspicious behavior.
With your consent, we may send promotional emails about new games, tournament announcements, Goldenstar Casino no deposit bonus offers, and exclusive Golden Star no deposit bonus codes. You can unsubscribe from marketing communications at any time through account settings or email links.
We retain and process data to comply with Australian gambling regulations, taxation requirements, anti-money laundering laws, and respond to lawful requests from regulatory authorities.
Golden Star Casino Australia does not sell, rent, or trade personal information to third parties. We may share data only in the following circumstances:
We engage trusted third-party vendors to perform functions such as payment processing, identity verification, customer support, and data analytics. These providers are contractually obligated to maintain confidentiality and use information solely for specified purposes.
We disclose information when required by Australian law, court orders, regulatory investigations, or to protect the rights, property, and safety of our company, users, or the public.
In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts may be archived after extended periods of non-use, with data deleted according to statutory retention requirements.
Under Australian privacy legislation, you have specific rights regarding your personal information held by Goldenstar Casino.
You may request access to your personal data at any time and ask for corrections if information is inaccurate or outdated. Requests can be submitted through the account settings page or by contacting customer support.
You have the right to receive a copy of your personal data in a structured, commonly used format for transfer to another service provider where technically feasible.
You may request deletion of your account and associated personal information, subject to our legal obligations to retain certain records for regulatory compliance, fraud prevention, and dispute resolution.
You can opt out of promotional communications regarding Golden Star Casino bonus codes and other marketing materials by adjusting preferences in your account or using unsubscribe links in emails.
While Golden Star Casino Australia primarily operates within Australian jurisdiction, some service providers may be located overseas. In such cases, we ensure adequate safeguards are in place through contractual obligations, standard contractual clauses, or other approved mechanisms to protect your information.
Our services are strictly restricted to individuals aged 18 years and older. We do not knowingly collect personal information from minors. If we become aware that a person under the legal gambling age has provided information, we will take immediate steps to delete such data and terminate the account.
Our website may contain links to external sites, including payment processors, game providers, or affiliate partners. We are not responsible for the privacy practices of these third parties. Users should review the privacy policies of any external websites before providing personal information.
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Material changes will be communicated through email notification or prominent notice on the website. Continued use of Golden Star Casino services after such modifications constitutes acceptance of the revised policy.
For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Data Protection Officer:
Email: [email protected]
Mailing Address: Golden Star Casino, Privacy Department, Australia
We aim to respond to all inquiries within 30 business days in accordance with Australian privacy legislation.
If you believe your privacy rights have been violated or you are dissatisfied with our handling of a privacy concern, you may lodge a formal complaint with our customer service team. If the matter remains unresolved, you have the right to escalate the complaint to the Office of the Australian Information Commissioner (OAIC).
Australian Information Commissioner:
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: [email protected]
